Market Theatre box office within easy reach

16 January 2017

The theatre patron is a VIP  – this is a statement that the Market Theatre is taking to heart in 2017 to bring its box office to even closer reach of the patron.

The Market Theatre’s Chef Executive Officer Ismail Mahomed  is  a firm advocate for the theatre industry to be more more customer-centric to ensure that theatres can benefit from improved customer experiences, repeat business and  customer loyalty to grow sustainability.

Apart from migrating to the more efficient and accessible online Webtickets booking system  the Market Theatre will be extending its Box office operating hours to be open seven days a week for those patrons who still prefer to book thei tickets through a box office clerk.

“The new Box office hours will enable  people who work near the Market Theatre to pop in during their lunchbreaks to get their tickets”, says the Market Theatre’s Brand and Communications Manager,  Zama Buthelezi. “We are  passionate about offering  a high level of customer care to all patrons. Convenience and customer care is our priority’, she added.

Meanwhile, the Market Theatre’s online  ticketing partner Webtickets will offer  patrons the added benefit of booking at Pick n Pay stores.  Smart Shopper account holders will be able to buy tickets for Market Theatre productions with their loyalty points. Shoppers can also book their tickets online and pay for it at any Pick n Pay store when they do  their groceries shopping.  Shoppers can also watch out for  fantastic ticket give-aways, discounts and other welcome surprises.

The revised seven day operational hours for the Market Theatre box office is:

  • Monday                                         09h00 to 16h00
  • Tuesday to Saturday                 09h00 to 20h30
  • Sunday                                          12h00 to 16h00

Theatre patrons can also make telephonic bookings during the above operating hours by calling 011 832 1641

For further information, interviews and images, contact:

Lusanda Zokufa, Senior Publicist
Market Theatre
011 832 1641 ext 123 or 072 367 7867
lusandaz@markettheatre.co.za