JOB ADVERTISEMENT INTERNAL & EXTERNAL – USHERS x15

    Job Title

    USHERS x15

    REF: 2023/02/13U

    About the Role

    Key Performance

     Measures

    Purpose

    The Usher is responsible for the seating and the safety of patrons in all performance venues in The Market Theatre, but not limited to… Ushers help their guests in locating not only their seats but other facilities as well, like comfort rooms, registration booths, etc, and ensure that patrons adhere to regulations whilst in the Theatre.

     KEY ACCOUNTABILITIES:

    • Taking care of the health & safety of our patrons
    • Cleaning of the foyers and emptying of bins and ashtrays.
    • General tidying of the foyer area.
    • Sales of programs and merchandise.
    • Assisting the FOH managers whenever they need help.
    • Setting up, serving, cleaning, and tidying up during and after events.
    • Acting as front-line personnel by giving information regarding shows and the institution.
    • Always attending to clients/patrons with a smile, and professionalism and giving the correct information.
    • Making sure that the patrons are going to the correct venue and are sitting on the assigned seats.
    • Always Enforce the FOH rules in a polite and professional manner.
    • Distributing promotional material to clients.
    • Ensuring that the theatres are clean and tidy and that seats are up before the doors are opened to the audience.
    • To be always at their designated post before and after the shows, until the audience has left the theatre.
    • Checking the theatres before and after the performances, handing in all lost and found items to the FOH manager.
    • Not allowing anyone into the theatre without a ticket.
    • Not allowing anyone in the theatre with cool drinks and alcohol, unless it is permitted (only bottled water is allowed).

    PREFERRED QUALIFICATIONS, SKILLS, EXPERIENCE

    • Minimum Grade 12 (Matric) – or relevant qualification in Hospitality.
    • Minimum 1-2 years of relevant hospitality working experience will be an advantage.
    • Excellent communication, interpersonal, and leadership skills.
    • Fluency in English and at least, one more South African official language.
    • Passionate, driven, and dynamic.

    Interested persons who meet the requirements are invited to send a concise CV to the Human Resources Department via e-mail to vacancies@markettheatre.co.za

    Please indicate the reference number of the post. ITC and criminal checks will be conducted.

    Should you not hear from us within 30 days after the closing date, consider your application unsuccessful. Correspondence will be limited to shortlisted candidates only.

    The Market Theatre Foundation reserves the right not to make any appointment(s) to the above post. Preference will be given to appointable applicants from the under-represented designated groups in terms of the relevant employment equity plans and policies of the MTF. Designated groups as defined in the Employment Equity Act 55 of 1998, as amended, means black people, women, and people with disabilities

    Enquiries may be directed to Phanuel Pooe @ (011) 832 1641

    THE CLOSING DATE FOR THIS POSITION: 28th February 2023